SMS Privacy Policy

Johnny’s Plumbing values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when you opt-in to receive text messages from us.

1. Information We Collect

When you opt-in to receive text messages from us, we may collect the following information:

• Your phone number
• Your consent to receive text messages

2. Use of Information

The information you provide, including your phone number and consent to receive text messages, will be used solely for the purpose of delivering the requested text message communications.

3. Third-Party Sharing

We respect your privacy and are committed to keeping your data secure. Your opt-in information (including your phone number and consent) will not be shared, sold, or disclosed to any third parties under any circumstances, except as required by law.

4. Data Retention

We will retain your opt-in information for as long as you continue to receive text messages from us. You may opt out at any time by following the instructions provided in the text messages you receive.

5. Security

We take reasonable measures to protect the personal information you provide from unauthorized access or misuse. However, please be aware that no method of data transmission over the Internet or electronic storage is completely secure.

6. Your Rights

You have the right to withdraw your consent to receive text messages at any time. To do so, please reply with "STOP" to any text message we send, or contact us at Tammy@JohnnysPlumbing.com. 

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date.

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at Tammy@JohnnysPlumbing.com. 

Privacy Policy Requirement

Your organization must have a privacy policy linked on all website pages in a visible location, presented on a single page. This policy should clearly explain how personal information is collected, used, and shared. Importantly, it must state that SMS opt-in consent or phone numbers collected for SMS purposes will NOT be shared with third parties or affiliates for marketing purposes.

Terms of Service for SMS:

The Terms of Service related to SMS communication must either be included in the privacy policy or be a stand-alone document. The document must include the following:

Types of SMS Communications:

If you have consented to receive text messages from Johnny’s Plumbing & Hydronics, you may receive messages related to the following (provide specific examples):

• Appointment reminders
• Follow-up messages
• Billing inquiries
• Promotions or offers (if applicable)

Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your [appointments/billing, etc.].

Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:

You may opt-in to receive SMS messages from Johnny’s Plumbing & Hydronics in the following ways:

• Verbally, during a conversation
• By submitting an online form
• By filling out a paper form

Opt-Out Method:

You can opt-out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at Tammy@JohnnysPlumbing.com.